FAQ
Let’s get some answers.
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You will receive a shipping confirmation email with a tracking number (and link) as soon as your order ships. If you haven’t received that, please email us at support@treadswear.com — be sure to include your order number — and we’ll help you track it down.
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Most of our shirts are available in XS through 3XL. Size charts are listed (in both imperial and metric) on every product page to get your best fit. When in doubt, size up.
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We ship worldwide to over 190 countries and territories. All orders are fulfilled and shipped by our print partner’s nearest fulfillment center to your location.
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Every item is made to order, so your gear is printed just for you—which makes the entire process take longer than a typical Amazon order. :-) Orders are typically fulfilled and shipped within 3-5 days of placing the order, then once shipped, please allow 5-7 days for delivery in the US. International orders typically take 10–20 business days for delivery.
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To keep delivery fast and affordable, orders are fulfilled and shipped by our print partner’s nearest fulfillment center to your location. (They’ve got a few around the globe.)
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We accept returns within 30 days of delivery if your item was delivered damaged or misprinted, and is unused and in its original condition. Please email us with a photo at support@treadswear.com and we’ll be happy to help. Read our Return Policy for more info.
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If you received a faulty item, we sent the wrong size, or there’s a print issue, we’ll cover the replacement at no cost to you. Read our Return Policy for more info.
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Yes. If you’re ordering 10 or more items from an existing collection, we offer a bulk discount. It’s perfect for group rides, clubs, or gifts. Email us at support@treadswear.com before placing your order and we’ll get you a unique bulk discount code.
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Absolutely! We offer custom design services for orders of 10 or more shirts. Whether it’s your club’s logo, favorite saying, or something more unique, we can customize the design for you. Get in touch at support@treadswear.com to get things rolling!
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We donate $1 from every order to one of five incredible charities we feel help protect and support the riding community. See our Give Back page for the full list.
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Yes! By choosing Treadswear products that are made on‑demand, you help reduce overproduction and textile waste.
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Yes, they are! Our print partners use non-toxic, water-based, and vegan-friendly inks. These inks are safe for everyday wear and tested against harmful substances.
We respond to messages within 1 business day.
For further assistance, please email us at support@treadswear.com.